Effective Date: 8th May, 2023
Our privacy policy explains how we collect, use, disclose, and protect personal information when you use our online ticketing software. We are committed to respecting your privacy and protecting the confidentiality of your personal information. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
- Information We Collect
1.1. Personal Information: When you use our online ticketing software, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, billing address, and payment information. We only collect personal information necessary to facilitate ticket purchases and provide our services.
1.2. Transaction Information: We may collect information related to your ticket purchases and transactions, such as event details, ticket quantities, order history, and payment receipts.
1.3. Usage Information: We automatically collect certain information about your use of our software, including your IP address, device type, browser information, operating system, and interactions with our software. This information helps us analyze and improve the performance and functionality of our software.
- Use of Information
2.1. Service Provision: We use the collected information to process and fulfill your ticket purchases, deliver electronic tickets, and provide customer support related to your transactions.
2.2. Communication: We may use your personal information to communicate with you about your ticket purchases, event updates, promotions, and relevant information related to our services. You may opt-out of receiving promotional communications at any time.
2.3. Analytics and Improvements: We analyze usage data to understand user preferences, trends, and software performance. This helps us enhance and optimize our software and services to provide a better user experience.
2.4. Legal Compliance: We may use and disclose personal information as required by applicable laws, regulations, or legal processes, or to protect our rights, property, or the safety of others.
- Disclosure of Information
3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our software, processing payments, delivering tickets, and providing customer support. These service providers are contractually obligated to protect the confidentiality and security of your personal information.
3.2. Event Organizers: When you purchase tickets for events through our software, we may share your personal information with the respective event organizers to facilitate event management and entry.
3.3. Aggregate Data: We may aggregate and anonymize the collected information to generate statistical or analytical reports. This aggregated data does not personally identify you and may be shared with third parties for various purposes, including marketing and research.
3.4. Business Transfers: In the event of a merger, acquisition, or any form of sale or transfer of our business, we may transfer your personal information to the acquiring entity, subject to the terms of this Privacy Policy.
- Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of data transmission or storage is completely secure. We cannot guarantee the absolute security of your personal information.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.
- Third-Party Links
Our software may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
- Children’s Privacy
Our software is not directed to individuals under the age of 13. We do not knowingly collect personal information from
individuals under 13 years of age. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible. If you believe that we may have collected personal information from a child under 13, please contact us using the information provided in Section 9.
- Your Privacy Rights
8.1. Access and Correction: You have the right to access and correct your personal information held by us. You can review and update your account information by logging into your account or by contacting us directly.
8.2. Data Portability: Upon request, we can provide you with a copy of your personal information in a commonly used electronic format, or we can transfer it directly to another party if technically feasible.
8.3. Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly. Please note that even if you opt-out of receiving promotional communications, we may still send you transactional or administrative messages related to your account and ticket purchases.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your privacy rights, please contact us using the following information:
ourvmc@yahoo.com
We will respond to your inquiries and requests as soon as reasonably possible.
- Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised Privacy Policy on our software. We encourage you to review this Privacy Policy periodically for any updates or changes.
Last updated: 8th May, 2023.